myGov

Government services in one mobile app

myGov is a productivity app from Services Australia for Australians who use online government services. It provides a mobile way to access a myGov account, check official messages and reach linked services without relying solely on a desktop browser. With more than 1,000,000 installs, it is intended for people managing everyday government tasks from their phone.

Account access and security

The app supports sign-in with an app PIN and device biometrics where available, giving users an alternative to entering their full account details each time. This is useful for regular access while keeping account information protected on the device. As myGov can contain personal and administrative records, users should still keep their phone and account credentials secure.

Messages, documents and linked services

• View official correspondence through the myGov inbox.
• Access digital government cards and certificates available through the app.
• Move to connected services such as Medicare, Centrelink and the Australian Taxation Office.
• Use a central dashboard to reach account information and available service links.

Ratings and practical fit

myGov is best suited to users who already have a myGov account and want a more direct mobile interface for government administration. Its focus is practical rather than entertainment-oriented, with the main benefit being quicker access to messages, documents and linked services in one place. The app has a rating of 3.53 out of 5 from 6,741 reviews, indicating a mixed user response while remaining a widely used option for mobile myGov access.